Until Then. Nationwide.                                                                                                                                                                  
Agency:
Kitcatt Nohr Digitas   Copywriter: Paul Kitkatt

BRIEF: In a financial landscape scarred by broken promises and eroded trust, banks had become synonymous with self-serving behaviour and customer neglect. Public sentiment was at an all-time low, with consumers viewing high street banks as necessary evils rather than trusted partners.

SOLUTION: A striking out-of-home campaign targeting daily commuters across 48-sheet billboards and tube media. By intercepting audiences during their routine journeys, we transformed mundane commutes into moments of brand revelation – catching people when they're mentally processing their day and most receptive to meaningful messages.

The bold, uncompromising creative cut through the visual noise of urban advertising, delivering a message that was both provocative and reassuring.

RESULTS: This approach helped secure a significant pitch win, demonstrating how authentic brand positioning – rooted in genuine customer satisfaction rather than empty promises – could cut through cynicism and rebuild trust in a category that desperately needed it.